Model Number H74939032804080 |
Device Problem
Device Markings/Labelling Problem (2911)
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Patient Problem
No Patient Involvement (2645)
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Event Date 10/25/2017 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).Device evaluated by mfr: the device has not been received for analysis.Upon receipt and completion of the failure analysis of the complaint device, if there is any further relevant information from that review, a supplemental medwatch will be filed.(b)(4).
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Event Description
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It was reported that the package was labelled incorrectly.During unpacking, it was noted that there was a 8.0mm label on the front of the box and a small 3.0mm label on the side of the box.No patient was involved in this case.
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Manufacturer Narrative
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Device evaluated by mfr: returned product consisted of a sterling carton with the carton label.The closure strip is opened.Inside of the carton was the empty opened pouch for the sterling device and the dfu.The catheter was not returned for analysis.The carton label was examined.The size that is on the front of the carton label shows 8.0mm x 40mm x80cm, but the size on the spine of the label appears to be 3.0mm x40mm x80cm.There appears to be small scratches/wrinkles around the 3.00mm lettering.The investigation conclusion is related to a problem with the labeling.(b)(4).
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Event Description
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It was reported that the package was labelled incorrectly.During unpacking, it was noted that there was a 8.0mm label on the front of the box and a small 3.0mm label on the side of the box.No patient was involved in this case.
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Search Alerts/Recalls
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