(b)(4).During processing of this complaint, attempts were made to obtain complete event, patient and device information.(b)(4).The customer reported the device was discarded.Investigation is not yet complete.A follow up report will be submitted with all additional relevant information.
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(b)(4).Udi#: in the absence of a reported part number, the udi cannot be calculated.The device was not returned for analysis.It is likely that failing to fully deflated the balloon prior to withdrawal contributed to the difficulty.The lot history record for this product could not be reviewed and a similar incident query could not be performed because the product was not returned for evaluation and the part and lot numbers were not reported.The armada 35 instruction for use states: deflate the balloon by aspirating the inflation syringe or inflation device.Maintaining a vacuum in the balloon, withdraw the catheter.In this case, it is likely that failing to fully deflated the balloon prior to withdrawal contributed to the difficulty.The investigation determined that the reported difficulties appear to be related to circumstances of the procedure.There is no indication of a product quality issue with respect to the design, manufacture, or labeling of the device.
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