Device was returned for evaluation.The user complaint regarding loud sounds emanating from the unit and the damage found on the compressor by the costumer can be explained by the missing mounting spring on the compressor base.An unstable compressor could vibrate against the concentrator's casing, causing loud noises, and it could also vibrate against the compressor leads, causing the abrasive damage to the lead wires.It is unclear how the mounting spring became loose and how it lodged itself in the compressor enclosure padding.
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