Investigation summary: 1 unsealed and unused sample was received.(the sample was received without the individual packed).It was found a red residue inside the expansion chamber.The pictures show the residue as well.Also the individual pack with the lot information is shown in the pictures.Phaseal products are manufactured according to iso 13485 requirements in a class 8 clean area (iso 14644-1).Internal procedures describes the rules and instructions to enter the area.Clearance and cleaning of the assembly machine is performed according to internal procedures before starting a new lot.Maintenance of the assembly machines is performed in a weekly basis.During manufacturing process, visual inspection of the product is performed in order to avoid defects.The particle found in the protector is tough to be a part of o-rings used in the assembly machine.The appearance and the color of the o-ring match with the appearance and the color of the fm in the protector.These o-rings were not changed in a regular basis.Investigation conclusion: foreign matter- o-ring; 1 unsealed and unused sample was received on 24/nov/2017.(the sample was received without the individual packed).It was found a red residue inside the expansion chamber.The pictures show the residue as well.Also the individual pack with the lot information is shown in the pictures.Phaseal products are manufactured according to iso 13485 requirements in a class 8 clean area (iso 14644-1).Internal procedure ha-015 describes all the rules and instructions to follow before entering the phaseal area: wash and dry the hands, no make-up and jewelry allowed, special clothes and clean room gown are dressed in the area, clean room shoes, etc.Other measurements were implemented in the area for avoid fm: new equipment (flow cabinet for visual inspections/re-process) and machines encapsulation have been installed in phaseal assembly and molding area.The brushes for cleaning have been changed for others that not loose fibers.Clearance and cleaning of the assembly machine is performed according to ph-006 and ph-007, before starting a new lot.Maintenance of the assembly machines is performed in a weekly basis.Inspections in manufacturing area: visual inspection is performed in molding area to detect flashes, bubbles, unfilled, burnt, incorrect color, particles and f.M (plastic particles, metallic fragments, fibers, hairs, grease and oil).This is performed according to procedure ph-300 (current version).During assembly process, the operator performs the following inspections and tests according to ph-302 (current version).During packaging process of phaseal product, 100% visual inspection of the product is performed by the operator according to ph-009.During the visual inspection: product is verified to avoid quality defects (contamination, damages, assembly failures and correct forming and sealing of the packages).Root cause description: the particle found in the protector is tough to be a part of o-rings used in the p3 assembly machine, station #12.The appearance and the color of the o-ring match with the appearance and the color of the fm in the protector.These o-rings were not changed in a regular basis.
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