(b)(4).The device history record (dhr) review for intellicart fluid system serial (b)(4), noted no related non-conformances, requests for deviation (rfd), change notices (cn), or any other issues with manufacturing.The dhr review found no issues with the device and all verifications, inspections, and tests were successfully completed.Using crm to query for serial (b)(4), the device was noted to have not been previously repaired by zimmer biomet surgical.On (b)(6) 2017, it was reported from (b)(6) hospital that the unit having crackling noise , when the cart was turned on and monitor was comes on intermittently.The service company was contacted about the cart and dispatched a service technician to be at the site.On (b)(6) 2017, the technician found that the power supply switch on/ off intermittent, shorting sound when switched from on/off and also burn odor from switch.The technician replaced power inlet module (part#90204) and then verified that the cart was functioning as intended.The technician then returned the cart to service without further incident.The device was tested, inspected, and repaired.Service work order (b)(4) on (b)(6) 2017.The root cause of the reported was due to a power inlet module malfunction.The reported event was confirmed during inspection of the device and the device was noted to be functioning as intended after the power inlet module was replaced.The investigation was based on the information that was provided initially and any information that was obtained throughout the follow-up process.
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