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Customer reported via phone call that they experienced high blood glucose 600 mg/dl which was treated with manual injection.Customer¿s blood glucose was 360 mg/dl at the time of call.Drive support cap was normal.Customer states that blood glucose was 172 mg/dl, 445 mg/dl, 600 mg/dl and on treating manual injection and it went to 549 mg/dl, 508 mg/dl, 302 mg/dl.Troubleshooting was performed.The customer did not find issues with the insulin pump.High pressure test passed.Customer advised to change entire set and treat as per hcp¿s instructions.Insulin pump will not be return for analysis.
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