The device was received for evaluation.External visual inspection was performed with no issue noted.An internal visual inspection revealed a damaged door handle, a cracked door bezel, deteriorated piston foam, a cracked piston, deteriorated membrane gasket, deteriorated pump foam pad, a damaged occluder boot, and debris in pump filter and pump tubing.The homechoice device received a returned instrument testing evaluation (rite).This evaluation included functional and electrical testing of the device.The device met electrical performance specification requirements per rite testing; however failed function testing for volumetric accuracy.An accuracy confirmation test was performed and failed.The cause was deteriorated piston foams.The piston foam was to be scrapped and the device was sent for servicing.The event history log review showed no keystrokes, programming, or use related events that indicated and/or contributed to the reported issue.A service history review revealed no indication that the parts replaced during servicing caused or contributed to the reported event.Should additional relevant information become available, a supplemental report will be submitted.
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