Model Number FUSION |
Device Problems
Computer Software Problem (1112); Device Displays Incorrect Message (2591); Device Operates Differently Than Expected (2913)
|
Patient Problem
No Patient Involvement (2645)
|
Event Date 11/08/2017 |
Event Type
malfunction
|
Manufacturer Narrative
|
No patient information provided as no patient was involved in this concern.No parts have returned to the manufacturer for evaluation.
|
|
Event Description
|
A site representative reported that outside of a procedure, during boot up and shutdown of the navigation system, the monitor displays a message that there is no video signal input detected.It was reported to take longer than usual before the login display appears and the message stays on the screen and does not change sometimes.The site then switches off the system and reboots it to resolve the issue.There was no patient present when this issue was identified.
|
|
Manufacturer Narrative
|
A medtronic representative went to the site to test the equipment.It was reported that the computer of the navigation system was replaced without resolution.The representative reported that the original computer of the navigation system was re-installed into the navigation system.
|
|
Manufacturer Narrative
|
The computer of the navigation system was returned to the manufacturer for analysis.The device was found to be fully functional with no problem found.The reported event could not be duplicated by medtronic personnel.
|
|
Search Alerts/Recalls
|