Product event summary: analysis confirmed the customer comment of an issue with the stylus and noted that the stylus was actually not working at all.Analysis also confirmed the missing keyboard and a loose electrocardiogram (ecg) connector on the link electronic module (lem) board.The keyboard slide cover was missing, the keyboard hinges were broken, the power cord bay was damaged and the system fan was noisy.Both the stylus and the lem board were replaced and calibrated, and the keyboard, keyboard slide covers, keyboard hinges, power cord bay and system fan were all replaced.The programmer passed its final functional and system tests.If information is provided in the future, a supplemental report will be issued.
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