Plant investigation: the device was returned to the manufacturer for physical evaluation.A visual examination of the returned device noted that the fiber bundle was wet and revealed the presence blood residue.Coagulated blood was observed between the polyurethane (pu) cut surface and the screw flanges on both ends of the dialyzer.Gross visual examination of the returned device identified no defects or irregularities on the fiber bundle or any of the molded components.The dialyzer was subjected to a laboratory bubble point test and failed.An internal leak was observed on the cavity id end potting cut surface at approximately 170° with the dialysate ports at 0.The sample was then subjected to destructive disassembly to isolate the observed leak.Upon removal of the fiber bundle, a short fiber was noted on the circumference of the fiber bundle on the cavity id end at approximately 170° with the dialysate ports at 0°, the same location where the bubble point test indicated a leak.There was no other damager or irregularities identified during destructive disassembly.A production records review was performed on the reported lot.An investigation of the device manufacturing records was conducted by the manufacturer.There were two approved temporary deviation notices (dn) noted on the lot which were unrelated to the reported event.There was no indication of product non-acceptance or deviation during the manufacturing process which could be associated with the reported event.The review included a check of non-conformances, rework, labeling, process controls, and any other occurrence in production potentially related to the complaint.The lot passed all release criteria.The investigation into the cause of the reported problem was able to confirm the failure mode.There was a confirmed internal leak on the cavity id end of the dialyzer.The complaint has been deemed confirmed.
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