The returned product was tested per ameda engineering protocol to determine whether the allegation of leaking fluid could be confirmed.The returned product was assessed for indications of malfunction or thermal event.The returned product was assessed for functionality and met functional specifications.Dark grey substance, e.G.Battery acid, was observed inside the battery compartment.Internally, no signs of foreign substance, burning, melting or charring were observed.The returned batteries were observably damaged.The battery fluid crust was observed on returned batteries.Additional testing confirmed that batteries may leak when the upper middle battery is placed incorrectly, with the positive and negative end reversed.
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Customer contacted ameda, inc.On (b)(6) 2017 to report her purely yours ultra breast pump suddenly stopped functioning this morning during pumping.She was using batteries due to the ac adapter being non-functional.Customer opened the battery compartment, removed the batteries and noticed dark gray fluid leaking from the inside of the pump base into the battery compartment.She noted one battery felt warm but states she did not pay attention to the condition of the batteries.Customer was overnight shipped a replacement purely yours ultra pump base.
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