| Model Number |
MMT-7020B |
| Health Effect - Clinical Code |
No Consequences Or Impact To Patient (2199)
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| Date of Event |
11/22/2017
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Currently it is unknown whether or not the device may have caused or contributed to the event as no product has been returned.The device will be returned for analysis and further information will follow once the analysis has been completed.No conclusion can be drawn at this time.
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Event or Problem Description
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The customer reported via phone call that the insulin pump had a stuck button alarm due to buttons pressed for more than 3 minutes.Customer was able to clear the alarm and the buttons are working/responding currently.Customer also reported their sensor had inaccurate readings that triggered threshold suspend alarm.The customer¿s blood glucose was 130 mg/dl and the sensor glucose was 60-70 mg/dl at the time of the incident.Blood glucose was 174 mg/dl when sensor alerted for low of 68 mg/dl.The customer was informed that their blood glucose and sensor glucose levels were not in acceptable range.The sensor will not be returned for analysis.The sensor will be replaced and customer agreed to return the sensor for analysis.
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Additional Manufacturer Narrative
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Inspected one random opened/used sensor and performed continuity resistance test and sensor passed per specifications.Performed bicarbonate buffer test sensor passed per specifications.
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Search Alerts/Recalls
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