| Model Number |
728306 |
| Health Effect - Clinical Code |
No Known Impact Or Consequence To Patient (2692)
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Note: we have not completed our investigation of this event.We will file a follow-up emdr at the completion of the investigation.Internal cross reference: complaint (b)(4).
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Event or Problem Description
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Engineering analysis concluded that this event has the potential to result in image misinterpretation due to an artifact from a degraded compensator within the collimator.Therefore, this issue has been determined to be a reportable event.
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Additional Manufacturer Narrative
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The customer reported that after a patient head scan, a ring artifact appeared on the scanned images.There was no misrepresentation as a result of the artifact.A philips field service engineer (fse) went to the site to evaluate the system.The fse confirmed the customer¿s allegation and visually inspected the system.The fse found a crack in the compensator of the a-plane collimator.The fse determined that the cause of the artifact on the images was due to the crack in the compensator.The fse replaced the a-plane collimator to resolve the issue.The fse confirmed there was no patient harm.The system is functional and in clinical use.This issue has been determined not to be a reportable event.
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Search Alerts/Recalls
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