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U.S. Department of Health and Human Services

MAUDE Adverse Event Report: PLEXUS MANUFACTURING SDN. BHD CARELINK SMARTSYNC; ANALYZER, PACEMAKER GENERATOR FUNCTION
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PLEXUS MANUFACTURING SDN. BHD CARELINK SMARTSYNC; ANALYZER, PACEMAKER GENERATOR FUNCTION Back to Search Results
Model Number 24970A
Medical Device Problem Codes Computer Software Problem (1112); Device Displays Incorrect Message (2591)
Health Effect - Clinical Code No Known Impact Or Consequence To Patient (2692)
Date of Event 09/27/2017
Type of Reportable Event Malfunction
Additional Manufacturer Narrative
If information is provided in the future, a supplemental report will be issued.
 
Event or Problem Description
It was reported the application crashed mid-atrial lead analysis.The user had to exit the application and relaunch.It was necessary to "push" through the serious error screen and continue.Both leads were able to be successfully analyzed after the reboot.The mobile programmer application remains in use.No patient complications have been reported as a result of this event.
 
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Brand Name
CARELINK SMARTSYNC
Common Device Name
ANALYZER, PACEMAKER GENERATOR FUNCTION
Manufacturer (Section D)
PLEXUS MANUFACTURING SDN. BHD
bayan lepas free industrial zo
bayan lepas 11900
MY  11900
MDR Report Key7103359
Report Number3004593495-2017-00788
Device Sequence Number1874801
Product Code DTC
UDI-Device Identifier00643169868540
UDI-Public00643169868540
Combination Product (Y/N)N
Initial Reporter StateMN
Initial Reporter CountryUS
PMA/510(K) Number
K163008
Number of Events Summarized1
Summary Report (Y/N)N
Reporter Type Manufacturer
Report Source company representative
Initial Reporter Occupation Other
Type of Report Initial
Report Date (Section B) 12/10/2017
1 Device was Involved in the Event
1 Patient was Involved in the Event
Is this an Adverse Event Report? No
Is this a Product Problem Report? Yes
Operator of Device Health Professional
Device Model Number24970A
Device Catalogue Number24970A
Was Device Available for Evaluation? No
Type of Report(Section G)Thirty-Day
Initial Date Received by Manufacturer 09/27/2017
Initial Report FDA Received Date12/10/2017
Is This a Single-Use Device that was
Reprocessed and Reused on a Patient? (Y/N)		 No
Patient Sequence Number1
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