The customer complaint that unit shut off after fifteen minutes could not be duplicated.The unit was powered up on battery and ac power was connected and the unit was observed to charge.Recertification testing was performed and unit passed.A feed/flush set was connected and the unit was started feeding at a rate of 125 ml/h.Unit fed for several hours without issue.Ac power was removed.Unit fed for over 20 hours before issuing a low battery message.As part of our manufacturing process, all device history records are reviewed and approved by quality, prior to release of product.This complaint will be used for tracking and trending purposes.If information is provided in the future, a supplemental report will be issued.
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