The customer stated that the coaguchek xs meter (b)(4) did not show complete segments in the three large "8s" seen in the results display.All of the top segments were missing, as well as some missing on the bottom and right sides.There was no physical damage evident with the display screen or meter.The meter was no dropped prior to the display issue.There was no incorrectly displayed result received or reported.The customer's meter was requested for investigation.The meter was returned for investigation.Upon initial investigation, a display check was performed on the meter and missing segments in the result field could be confirmed.No adverse events were alleged.
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