All product features corresponded with the valid specifications of the waldemar link (b)(4) at the time, when the item was produced.Both the user guide and the surgical technique provide sufficient information to the user to ensure a safe application of the product.Until now the complaint sample was not returned to us for further investigations.So an exact root cause for the reported problem cannot be determined.The user was contacted to receive more information e.G.X-ray images, surgery report, complaint sample, without response.We will provide further information as soon as the investigation continues.
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