Patient information was unavailable from the site.A medtronic representative went to site to test the equipment.Representative was unable to replicate the reported issue.A system checkout was performed and the hardware, software, and instruments passed the system checkout.The system was found to be fully functional.No parts were replaced.No parts have been received by the manufacturer for evaluation.The logs for the navigation system were reviewed by medtronic personnel.However, the logs provided no additional insight into the probable cause of the anomaly.
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A site representative reported that during functional endoscopic sinus surgery (fess), while navigation, the screen of the navigation system would not display any image.The procedure was completed with the use of navigation.There was a delay of less than 1 hour.No impact on patient outcome.
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