Eighty sample units within sealed packages were provided for evaluation by our quality engineer team.Upon examination, no mechanical or physical damage was observed on any of the components.Functionality testing was performed by manually disengaging and retracting the units.All of the tested units retracted successfully.Based on the sample unit investigation, our quality team was unable to confirm the reported defects of safety shield activation failure and needle stick injury, therefore a root cause could not be determined.A device history record review showed no rejected inspections or quality notifications on the provided batch number that could have contributed to the reported defects.Product quality is evaluated during the manufacturing process with prescribed variables and attributes inspections.These inspections are performed by operators and process control technicians to ensure any gross process changes are identified.All samples and challenges were performed as intended and none relating to the function of the safety mechanism.No qns were initiated for failure of the safety mechanism.The cause of the safety mechanism failure can be alignment of the machine during assembly.The occurrence and severity of this incident does not exceed what is allowable representative sample analysis: no defects were identified.A device history record review showed no rejected inspections or quality notifications on the provided batch number that could have contributed to the reported defects of safety shield activation failure and needle stick injury.80 sample units within sealed packages were provided for evaluation by our quality engineer team.Upon examination, no mechanical or physical damage was observed to any of the components.Functionality testing was performed by manually disengaging and retracting the units.All of the tested units retracted within specifications.Based on the sample unit investigation, our quality team was unable to confirm the reported defects and therefore a root cause could not be determined.Product quality is evaluated during the manufacturing process with prescribed variables and attributes inspections.These inspections are performed by operators and process control technicians to ensure any gross process changes are identified.
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