Model Number Z6MS TRANSDUCER |
Device Problem
Device Displays Incorrect Message (2591)
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Patient Problem
No Patient Involvement (2645)
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Event Date 12/13/2017 |
Event Type
malfunction
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Manufacturer Narrative
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The device referenced in this report has not been returned to siemens for evaluation.If additional information is received or if the device is returned at a later date, this report will be supplemented.(b)(4).
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Event Description
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It was reported that immediately upon initialization of the transducer, a usacquisitionhw_31 error message was displayed.The device was not being used on a patient at the time of failure.No additional information was provided.
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Manufacturer Narrative
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Investigation: the complaint was investigated for an acquisition 31 error when probe is initialized.The transducer was returned, and an investigation was performed.Engineers were able to reproduce an acquisition 31 error.The cause of the issue was determined to be a gastro flex thermistor trace fault due to gastro flex reliability; this is related to design.Improvements to the gastro flex trace were implemented into forward production, since july 2017.The transducer returned from the customer site was manufactured prior to the corrective action.The transducer was replaced at the site by service.Complaint reference #: (b)(4).
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Search Alerts/Recalls
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