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Product event summary: it was reported that the controller ac adapter was no longer providing power to a controller.The controller ac adapter was not returned for evaluation.A review of the manufacturing documentation confirmed that the associated controller ac adapter met all requirements for release.The reported event was not confirmed since the device was not returned and no supporting evidence was provided.Applicable risk documentation and experience with events of similar circumstances were considered; a possible root cause of the inability of the controller ac adapter to provide power may be attributed, but not limited, to an open circuit along the output cable or output connector.This event was assessed and is being reported as part of a retrospective review of events, which was in response to an update to the mdr decision criteria.This device is used for treatment not diagnosis.The ventricular assist system is indicated for use as a bridge to cardiac transplantation and destination therapy in patients who are at risk of death from refractory end-stage left ventricular heart failure.The system is designed for in-hospital and out-of-hospital settings.A good faith effort will be made to obtain the applicable information relevant to the report.If information is provided in the future, a supplemental report will be issued.
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