| Model Number |
X SERIES |
| Medical Device Problem Code |
Unable to Obtain Readings (1516)
|
| Health Effect - Clinical Code |
No Information (3190)
|
| Date of Event |
12/01/2017
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Type of Reportable Event
|
Malfunction
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Additional Manufacturer Narrative
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Zoll medical corporation has not received the product for evaluation and this complaint is still under investigation.
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Event or Problem Description
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Complainant alleged that while attempting to treat a patient (age & gender unknown) during transport, the device was unable to obtain an ecg signal after the therapy cable was unplugged and plugged back into the device.Complainant indicated that the clinician obtained another device and associated electrode pads to continue treating the patient.Complainant did not indicate that there was any adverse effect to the patient due to the reported malfunction.Complainant indicated that during subsequent functional testing, the malfunction was not duplicated.
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Additional Manufacturer Narrative
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Zoll medical (b)(4) evaluated the device and the reported malfunction was not replicated or confirmed.The device was put through extensive testing without duplicating the malfunction.Review of the device history log provided evidence of the customer's report.The device's multi-function cable connector was replaced as a precaution.The device was recertified and returned to the customer.No trend is associated with reports of this type.
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Search Alerts/Recalls
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