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Service provider reported having received communication from the end-user that they had suffered a fracture to their tibia (no mention as to left or right) to which they allege occurred while using the chair to perform a stand function.According to the service provider, the end-user believes this incident may have occurred when the device was being set up upon initial delivery.The service provider and permobil representative were present at the initial delivery/set up of the device, both reporting of nothing abnormal having occurred during the set-up, nor the end-user bringing anything to their attention during the set-up process.At this time, it is unclear how or when the reported injury occurred as the device is reported to be fully operational.The service provider is still gathering information from the end-user and is scheduling with end-user to inspect the device and re-evaluate possible positioning needs.If any further pertinent information is received, a follow-up report will be submitted.The dhr was reviewed and device met specification prior to distribution.
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