The information provided by bard represents all of the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bard.The device has not been returned to the manufacturer, at this time, for evaluation.A lot history review (lhr) of juayf373 showed no other similar product complaint(s) from this lot number.Device not returned at this time.
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The following were reviewed as part of this investigation: patient severity, frequency analysis, applicable previous investigation(s), sample (if available), applicable fmea documents, labeling, and applicable manufacture records.Based on a review of this information, the following was concluded: the complaint that the statlock retainer would not stay closed was confirmed.It was possible to replicate the complaint if the retainer was partially latched.The cause of the reported complaint was unknown due to unknown use technique.One statlock stabilization device for a 6-8.5fr cook catheter was returned for investigation.The adhesive substrate was stuck to the packaging of an 8.5fr cook multipurpose drainage catheter.Residue was observed on the retainer, which indicates that the device may have been used.A microscopic examination revealed deformation from use in the retaining edge where the barbs latch in the closed position.A functional test revealed that the barbs on the retainer would partially latch if not fully pushed closed.With the barbs partially latched, the retainer door could be forced open.Once fully closed and latched, the retainer would not open.The cause of the reported event could be associated with not fully closing the retainer.The returned sample was forwarded to the manufacturing facility for review.Mfg conclusion - rp 2/16/2018: complaint for the statlock is not staying closed is confirmed due to product evaluation of the sample returned despite retainer remained closed and needed to be disengaged manually to open.Furthermore, cracking at the locking bar and deformation are probably related to usage of the product; this event is most likely related to a user/usage factor.A lot history review (lhr) of juayf373 showed no other similar product complaint(s) from this lot number.
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