Device Problem
Failure to Read Input Signal (1581)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Type
malfunction
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Manufacturer Narrative
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The device has not been returned to animas.If the device is returned, an evaluation shall be completed and a supplemental report will be filed.No conclusions can be made at this time.
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Event Description
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On (b)(6) 2017, the reporter contacted animas alleging a button/keypad (tactile changes/unresponsive) issue.It was reported that the ok button of the keypad was under responsive to user presses.There is no indication that the product issue caused or contributed to an adverse event.This complaint is being reported because the issue has the ability to result in inadvertent or incorrect insulin delivery or the inability to use the pump.
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Manufacturer Narrative
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Device evaluation: the device has been returned and evaluated by product analysis on 01-feb-2018 with the following findings: all of the keypad buttons were found to be responsive.Moisture was found in the battery compartment.The battery compartment was found to be cracked.
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Search Alerts/Recalls
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