| Model Number |
72200873SR |
| Health Effect - Clinical Code |
No Patient Involvement (2645)
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| Date of Event |
12/14/2017
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported by customer that device presented a short circuit with the smell of smoke, before the case and no patient involved.
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Additional Manufacturer Narrative
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The device was received for evaluation.There was a relationship found between the returned device and the reported incident.A visual inspection was performed on the product and no issue was observed.Product failed functional testing with a short circuit error.Complaint of "short circuit" error message and burnt smell was confirmed.Cause of errors is a shorted electronic component on the main digital pcb.Burnt smell was caused by burnt resistor on main pcb.Product passed functional testing with a known good main pcb installed.
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Search Alerts/Recalls
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