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The reported device has not been returned to conmed for evaluation.Photographs verify the alleged damage; however, a root cause cannot be determined.An investigation has been initiated to assess risk and determine potential root causes.A review of the manufacturing documents has verified the devices were produced per current and approved procedures and material specifications.Non-conformances regarding the product's identity, quality, safety, effectiveness or performance were not identified during manufacture that would contribute to this issue.No prior complaints have been received for this specific lot of 12 units.A two-year historical complaint review revealed no prior similar events for this product.In that same timeframe, (b)(4).The instructions for use advise the user that certain cleaners, presoak sprays or similar products available on the market that are designed to remove organic soils are known to react negatively with plastic and/or metal.Therefore, it is recommended that if any of these products are used in the processing of conmed linvatec shrouds or battery cases, these items must be thoroughly rinsed under running water for a minimum of 10 seconds to remove all residue before sterilization.Failure to do so may result in degradation of the plastic and/or metal of these items causing premature cracking or breaking.This incident type will continue to be monitored through the complaint system to assure patient safety.
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