Model Number 16-02-85 |
Device Problem
Device Displays Incorrect Message (2591)
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Patient Problem
No Patient Involvement (2645)
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Event Date 12/11/2017 |
Event Type
malfunction
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Manufacturer Narrative
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There was no patient involvement.Livanova (b)(4) manufactures the heater-cooler system 3t.The incident occurred in (b)(6).A livanova field service representative was dispatched to the facility to investigate.The service representative confirmed the reported issue and traced it back to a faulty patient bridge.Replacing the defective component fixed the issue.Subsequent testing found no further issue and the device was returned to service.A review of the dhr did not identify any deviations or non-conformities relevant to the reported issue.Evaluated on site by livanova technician.
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Event Description
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Livanova (b)(4) received a report that the heater-cooler system 3t displayed an error message when the patient pump was turned on during setup.There was no patient involvement.
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Manufacturer Narrative
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The bridge was returned to livanova (b)(4) for further investigation.Inspection of the returned device revealed that one of the pump units was very dirty and had bearing damage.A broken electronics motor was identified on the other pump.These damaged components were determined to be the cause of the reported issue.It is unknown how the components became damaged.
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Search Alerts/Recalls
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