| Medical Device Problem Codes |
Electrical /Electronic Property Problem (1198); Structural Problem (2506)
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| Health Effect - Clinical Code |
No Consequences Or Impact To Patient (2199)
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The pump has been returned to animas.Evaluation has not yet been completed.When evaluation is complete a supplemental report will be filed.No conclusion can be made at this time.
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Event or Problem Description
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On (b)(6) 2017, the reporter contacted animas, alleging a power (damage) issue.It was noted that the battery compartment was cracked.There was no allegation of an adverse event associated with this complaint.This complaint is being reported because the user may be unaware that the pump has lost power, leading to under delivery.
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Additional Manufacturer Narrative
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Device evaluation: the device has been returned and evaluated by product analysis on 15-jan-2018 with the following findings: a review of the pump black box data showed unexplained pump reboots.During visual inspection of the pump, it was observed that the battery compartment was cracked in two places.The returned battery cap had stripped threads and was unable to fully attach to the pump; the pump reboots were duplicated with the returned battery cap.A new test battery cap was able to carefully attach to the pump and was used to complete a 24 hour duration test and it.There were no pump reboots duplicated during this time with the test battery cap.The pump cover was removed and there was no evidence of moisture or loose components inside pump.
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Search Alerts/Recalls
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