Catalog Number 9735669 |
Device Problems
Erratic or Intermittent Display (1182); Device Stops Intermittently (1599); Communication or Transmission Problem (2896)
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Patient Problems
No Consequences Or Impact To Patient (2199); No Known Impact Or Consequence To Patient (2692)
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Event Date 12/08/2017 |
Event Type
malfunction
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Manufacturer Narrative
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Patient identifier field not sufficient to hold all digits, should read: (b)(6).Patient weight not available from the site.A medtronic representative went to the site to test the equipment.The representative was unable to replicate the reported issue.The hardware, software, and instruments passed the system checkout.The system was found to be fully functional.
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Event Description
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A site representative reported that, while in a functional endoscopic sinus surgery (fess), the surgeon was entering the sinus when the instrument was no longer tracking.Values of accuracy increased for the instrument.When the instrument was introduced near an endoscrub and light source, the value would increase and the tracking would stop.It was reported that there was no metal interference, and that the distance between the patient and flat emitter was adequate.The site then opted to complete the procedure with the side emitter.There was a reported delay to the procedure of less than 1 hour due to this issue.There was no impact on patient outcome.No additional information was provided.
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Manufacturer Narrative
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A medtronic representative went to the site to test the equipment.It was reported that the flat emitter of the navigation system was found to be not functioning as designed and was subsequently replaced.The hardware, software, and instruments passed the system checkout.The system was found to be fully functional.The emitter has not been received by the manufacturer for evaluation.
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Manufacturer Narrative
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The software investigation found that the reported event was unrelated to a software issue.The software functioned as designed.The flat emitter for the navigation system was returned to the manufacturer for analysis.The device was found to be fully functional with no problem found.The reported event could not be duplicated by medtronic personnel.
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Manufacturer Narrative
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Additional information: an approximation of the patient weight provided.
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Manufacturer Narrative
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If information is provided in the future, a supplemental report will be issued.
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Search Alerts/Recalls
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