The customer was reported via phone call that, the insulin pump had prime rewind anomaly.Customer stated that, the insulin was squirting out during the manual prime process.The blood glucose was 159 mg/dl at the time of the incident.Customer also reported the compromised force sensor system alert.Customer stated that, the insulin did not continue to drip after letting go of the act button.Customer states the motor slowed down and numbers ramped up on the screen.The drive support cap appears norma.The caller clarified that she noticed insulin was squirting out of the set.She decided not to use it and was able to get another one to work.Customer advised to call back if issues arise.The insulin pump will not be returned for analysis.
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