(b)(4).This unsolicited case from united states was received on 12-dec-217 from other non-health care professional this case concerns (b)(6) female patient who received treatment with synvisc one and after an unknown latency had pain in the left knee and swelling in the left knee.Also, device malfunction was identified for the reported lot number.No medical history, previous medications, concomitant medications and concurrent conditions were reported.On (b)(6) 2017, patients received treatment with intra articular synvisc one injection once (dose, indication and expiration date: not provided) with batch/ lot number: 7rsl021 in left knee.On an unknown date in 2017, latency unknown, patient experienced pain and swelling in the left knee.Patient was instructed by the personal assistant (pa) to ice, elevated and use nsaids.Patient was also told to call if the symptoms did not resolve within one week's time.Corrective treatment: not reported for device malfunction; ice, elevated and use nsaids for pain in the left knee and swelling in the left knee outcome: unknown for all events an investigation was initiated as a result of an unexpected increase in the number of labelled adverse events received from the us market for synvisc one, lot 7rsl021.The product met all release testing at time of manufacture in june 2017.Retain samples were retested due to the unexpected increase in adverse events.Higher than expected endotoxin results were obtained.In addition, the presence of microbial contamination was also confirmed.The cause of these events was under investigation.Once this investigation was completed, corrective and preventive actions would be implemented.Seriousness criterion: important medical event for device malfunction pharmacovigilance comment: sanofi company comment dated 20-dec-2017: this case concerns a patient who has received synvisc one injection from the recalled lot and later experienced pain and swelling in the left knee.A plausible relationship between the suspect and event cannot be denied.Furthermore, the concerned lot number has been identified to have malfunction by the company.Therefore, the causal relationship of the events to the products cannot be excluded.
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