PHILIPS MEDICAL SYSTEMS (CLEVELAND), INC. BRILLIANCE AIR 40/64/UCT; SYSTEM, X-RAY, TOMOGRAPHY, COMPUTED
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Device Problem
Crack (1135)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Type
malfunction
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Manufacturer Narrative
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Note: we have not completed our investigation of this event.We will file a follow-up emdr at the completion of the investigation.Internal cross reference: complaint (b)(4).
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Event Description
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The customer reported that a ring artifact appeared on head scan images.The philips field service engineer (fse) determined that the compensator in the a-plane collimator was cracked.Engineering analysis has confirmed that this event has been determined to be a reportable issue due to the potential for image misinterpretation, because of a recognizable artifact.Therefore, this issue has been determined to be a reportable event.This event is currently under investigation.
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Manufacturer Narrative
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The customer reported that a recognized ring artifact appeared on head scan images.A philips field service engineer (fse) went onsite to evaluate the system.The fse evaluated the system and was able to determine that the compensator in the a-plane collimator was cracked.The fse replaced the compensator inside the a-plane collimator to resolve the issue.The fse confirmed that there was no harm to a patient, operator, or bystander and there was no misinterpretation as a result of the artifact.The system is functional and in clinical use.This issue has been determined not to be a reportable event.
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Search Alerts/Recalls
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