No pictures or samples were received to verify that the vial adapter does not fit tightly to vial neck.Upon visual inspection of retained samples, the protector properly fits the vial and no leak occurred.A device history record review found no non-conformances associated with this issue during production of this batch.Protector housing were manufactured by (b)(4).Currently, they are molded in bd (b)(4).During manufacturing process, several tests and inspections are carried out to avoid faulty parts.During molding process visual inspection is performed.Critical to quality, dimensions are measured: protector highness is verified at the beginning of the lot, after a long machine stop and after a molding repair.During the assembly process, functionality of the protector is performed.Conclusion: without a sample and based on the investigation on the retained sample and device history record review, the root cause of this incident cannot be determined.In order to obtain the best results with phaseal devices, it is recommended to carefully follow the instructions explained in the ifu.The p50 protector is intended to be used with 20 mm neck vials.Based on the low severity and frequency of the defect and acceptable results for retained samples and manufacturing process, it was determined that no capa is required.
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