Model Number S7 |
Device Problems
Device Stops Intermittently (1599); Device Operates Differently Than Expected (2913); Output Problem (3005)
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Patient Problem
No Patient Involvement (2645)
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Event Date 12/14/2017 |
Event Type
malfunction
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Manufacturer Narrative
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No patient information provided as no patient was involved in this concern.No parts have been returned to the manufacturer for evaluation.
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Event Description
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A medtronic representative reported that while outside of a procedure, the monitor on the navigation system was 'scrolling' through the image and flickering.The representative and a biomed checked the cables and all looked good.The representative reported that the issue occurs when the surgeon monitor is plugged in as well as when the site connects to the boom.There was no patient present when this issue was observed.
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Manufacturer Narrative
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The site has not been able to reproduce this issue.The site will leave the system on for a while to see if it will reoccur.No parts have been replaced.
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Manufacturer Narrative
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The computer of the navigation system was returned to the manufacturer for analysis.The device was found to be fully functional with no problem found.The reported event could not be duplicated by medtronic personnel.
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Manufacturer Narrative
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A manufacturer representative went to the site to test the equipment.When turning the system computer on, it would appear on, but the staff cart screen displayed no signal.The representative removed the old computer, installed a new one that has digital visual interface (dvi), and video graphics array (vga) ports.All connections were checked, and when powering up there was no signal.The representative attempted to plug the video adapter into itself without resolution.The new computer was removed and the original was put back in.The cords were arranged and the computer operated effectively.All applications were tested and performed as expected.
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Manufacturer Narrative
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Device code was corrected.If information is provided in the future, a supplemental report will be issued.
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Search Alerts/Recalls
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