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Additional narrative: patient weight not available for reporting.Date of device breakage is not known.Complainant part is expected to be returned for manufacturer review/investigation, but has yet to be received.The investigation could not be completed; no conclusion could be drawn, as no product was received.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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Device history records review was completed for part# 241.903, lot# l376756.Manufacturing location: (b)(4), release to warehouse date: may 05, 2017.No non- conformance reports were generated during production.Review of the device history records showed that there were no issues during the manufacture of the product that would contribute to this complaint condition.Product development investigation was completed.A device history record (dhr) review, device inspection, x-ray review and drawing review were performed as part of this investigation.The received plate was broken in two pieces.Marks and scratches were visible all over the surface.Received x-rays shows the broken implant plate.Thus, the complaint condition is confirmed and consistent with the reported condition.Replication of the complaint condition is not applicable as the plate is already broken.Based on the date of manufacture the relevant drawings, reflecting the current and manufactured revision, were reviewed.During the investigation no product design issues or discrepancies were observed that may have contributed to the complaint condition.Semi-finished product: l346178.Work order was printed on march 7, 2017 and released on march 9, 2017.Nothing unusual happened; the full lot ((b)(4)) was produced and found to be in specification.Finished product: l376756.Work order was printed on march 29, 2017 and released on may 5, 2017.Nothing unusual happened; the full lot ((b)(4)) was produced and found to be in specification.The critical features were verified on the complaint part.All measurements taken align with the results on the tests and measurements performed during production.All measurements of the measurable features were found to be in specifications.The plate is manufactured out of the following raw-material: strip 2.9 x 300 x 1000mm 316l crs / article # 60010149 / lot # 19860.It is found to be in specification.No other investigation performed in (b)(4) since january 25, 2016 contains the raw material lot # 19860.The plate (article # 241.903 (philos 3.5 5ho sst) / lot # l376756) was produce as it should.No abnormality in process was found.Based on this, the complaint is rated as confirmed but not valid from the point of view of the manufacturing site.No manufacturing related issue was identified and/or confirmed.No definitive root cause was able to be determined as circumstances surrounding the event and over the implant duration are unknown.However, there is no indication that a design or manufacturing issue contributed to the complaint.No new malfunctions were observed during the course of this investigation.Based on the investigation findings, it has been determined that no corrective and/or preventative action is proposed.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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