Catalog Number 320440 |
Device Problems
Detachment Of Device Component (1104); Mechanics Altered (2984)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 12/20/2017 |
Event Type
malfunction
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Manufacturer Narrative
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Date of event: unknown.A device evaluation is anticipated, but has not yet begun.Upon completion of the investigation, a supplemental report will be filed.
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Event Description
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It was reported by a medical professional that there was difficult plunger movement while using bd insulin syringes with the bd ultra-fine¿ needles; stating the ¿plunger rods are stiff and stopper separates.¿ there was no report of injury or medical intervention.
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Manufacturer Narrative
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Date received by manufacturer correction.The date received by manufacturer field has been updated to reflect the corrected date of 12/20/2017.
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Manufacturer Narrative
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Investigation results.Severity: s1; occurrence: a complaint history check was performed and this is the 1st related complaint for plunger rod difficult to move and the 1st related complaint for stopper separates on lot # 7177921.Investigation summary: no samples (including photos) were returned therefore the complaint could not be confirmed.As per manufacturing, a review of the device history record was completed for batch # 7177921 all inspections were performed per the applicable operations qc specifications.There were zero (0) notifications noted that pertained to the complaint.Conclusion: bd was not able to duplicate or confirm the customer¿s indicated failure as no samples or photos were returned.The root cause is undetermined.If samples are received in the future the complaint will be reopened for further investigation.Based on the above, no additional investigation and no capa is required at this time.
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Search Alerts/Recalls
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