| Catalog Number |
NTSED-024115-UDH-MB |
| Medical Device Problem Code |
Difficult to Open or Close (2921)
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| Health Effect - Clinical Code |
No Patient Involvement (2645)
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| Date of Event |
12/27/2017
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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(b)(4).Pma/510(k) #: exempt.This report includes information known at this time.A follow up report will be submitted should additional relevant information become available.
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Event or Problem Description
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It was reported prior to patient contact, the ncircle delta wire tipless stone extractor basket was not opening.No adverse effects or consequences were reported to the patient due to this occurrence.
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Additional Manufacturer Narrative
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The returned device was found to be non-functional due to sheath damage near the handle.All devices are 100% inspected for functionality and integrity before packaging.The ifu contains a caution to not use excessive force to manipulate the device, or damage to the device may occur.It is unknown if excessive force was used on the device, therefore the root cause cannot be determined.The complaint was confirmed based on the returned device.Current controls are in place in manufacturing to assure device functionality prior to shipping.Review of production and quality documentation did not observe any specific issues with current manufacturing or quality controls that may have contributed to this incident.There is no indication that a design or process related failure mode contributed to this event.A section of the device did not remain inside the patient¿s body.The patient did not require any additional procedures due to this occurrence.According to the initial reporter, the patient did not experience any adverse effects due to this occurrence.The root cause of this event is unknown.We will notify the appropriate personnel and continue to monitor for similar complaints.Per the quality engineering risk assessment no further action is required.
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Search Alerts/Recalls
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