The facility reported their dsd-201 automated endoscope reprocessor was programmed with the incorrect number and contact time of rinses for the high level disinfectant being used.Metricide high level disinfectant requires 3 rinses at 1 minute each and the facility reprocessed endoscopes with the program set to run 2 rinses at 30 seconds each.Medivators technical service representative instructed the facility over the phone how to set the machine back to the correct program.Per the dsd-201 user manual, users are instructed to verify the program settings are appropriate for the disinfectant being used prior to reprocessing endoscopes.It is unknown if improperly rinsed scopes were used in patient procedures.There is potential for patient chemical colitis or irritation from inadequate rinsing.Medivators regulatory affairs attempted to contact the facility with no success.There have been no reports of patient harm.This complaint will continue being monitored in medivators complaint handling system.
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