On (b)(6) 2018, it was reported that the patient experienced blood glucose (bg) reading of 48 mg/dl with symptoms of fogginess and sweating.The patient was treated (b)(6) by a family member; emergency services were called but monitored the patient without providing additional treatment.It was reported that there was a communication call service alarm and that the patient primed while attached to the pump in order to clear the alarm.The patient reportedly infused 19.1 units of insulin into the body inadvertently even though there are multiple warnings in the owner's booklet and on the pump screen not to do so.The patient remained on the pump and a replacement pump was determined to not be required.This complaint is being reported because use error led to an adverse event by priming while attached.
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