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The customer reported that a "full disconnect" [sic] of the turbo-ject single lumen peripherally inserted central venous catheter (picc) line occurred.The customer is unsure of the circumstances surrounding the separation.The picc line was placed (b)(6) 2017 in the patient's arm for factor infusions.On (b)(6) 2018, the issue was noted, and on the (b)(6) 2018, the line was replaced.No further issues were encountered.Additional information has been requested, but none has yet been provided.The device is reportedly unavailable for return and evaluation.
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A review of the complaint history, device history record, documentation, quality control data, and specifications of the device were conducted during the investigation.The complaint device was not returned; therefore, no physical examinations could be performed.However, a document based investigation evaluation was performed.There is no evidence to suggest the product was not made to specifications.Current controls for manufacturing are in place to assure functionality and device integrity prior to shipping.Review of production and quality documentation did not observe any specific issues with current manufacturing or quality controls that may have contributed to this incident.A review of the device history record shows no nonconforming events.It should be noted there were no other reported complaints for this lot number.Based on the information provided, the examination of the photos, and the results of our investigation, a definitive root cause could not be determined.We will continue to monitor for similar complaints.This failure mode has been escalated per internal processes.This report is required by the fda under 21 cfr part 803.This report is based on unconfirmed information submitted by others.Neither the submission of this report nor any statement made in it is intended to be an admission that any cook device is defective or malfunctioned; that a death or serious injury occurred; or that any cook device caused or contributed to; or is likely to cause or contribute to a death or serious injury if a malfunction occurred.Blank fields on this form indicate the information is previously submitted, unknown, or unavailable investigation ¿ evaluation.A review of the complaint history, device history record, documentation, quality control data, and specifications of the device were conducted during the investigation.The complaint device was not returned; therefore, no physical examinations could be performed.However, a document based investigation evaluation was performed.There is no evidence to suggest the product was not made to specifications.Current controls for manufacturing are in place to assure functionality and device integrity prior to shipping.Review of production and quality documentation did not observe any specific issues with current manufacturing or quality controls that may have contributed to this incident.A review of the device history record shows no nonconforming events.It should be noted there were no other reported complaints for this lot number.Based on the information provided, the examination of the photos, and the results of our investigation, a definitive root cause could not be determined.We will continue to monitor for similar complaints.This failure mode has been escalated per internal processes.This report is required by the fda under 21 cfr part 803.This report is based on unconfirmed information submitted by others.Neither the submission of this report nor any statement made in it is intended to be an admission that any cook device is defective or malfunctioned; that a death or serious injury occurred; or that any cook device caused or contributed to; or is likely to cause or contribute to a death or serious injury if a malfunction occurred.
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