| Model Number |
2696 |
| Medical Device Problem Code |
Sensing Intermittently (1558)
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| Health Effect - Clinical Code |
No Consequences Or Impact To Patient (2199)
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| Date of Event |
01/04/2018
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Multiple attempts for product return and requests for additional information were made.The product has not been returned to masimo to allow an analysis to be performed.If new information is obtained or the product is returned, a follow up report will be submitted.Corrected data.
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Event or Problem Description
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The customer reported: "intermittently losing signal." no patient impact or consequences were reported.
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Additional Manufacturer Narrative
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The returned sensor was evaluated.During inspection, the sensor passed visual analysis.Eprom content verification did not identify any issues.The sensor failed continuity testing due to an open on the white conductor, along the length of the cable.When the sensor was connected to a masimo monitoring device, the device was able to generate a "sensor off patient" error message.Lot#: was updated from "a16m037" to "k16na2." device manufacture date was updated from "11/10/2016" to "12/07/2016.".
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Search Alerts/Recalls
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