The reported complaint that the autopulse platform (sn: (b)(4)) stopped compression was confirmed during review of archive data and functional testing.Review of the retrieved archive data, found multiple user advisory (ua) 2 (compression tracking error) messages on (b)(6) 2017 (not on the reported event date of (b)(6) 2018).During a run-in test, the ua2 appeared in the first 15 minutes of the test.Further evaluation found the root cause of the ua2 issue was due to a faulty load cell module 1.The autopulse platform is a reusable device and was manufactured in 2009 and has exceeded its expected service life of 5 years.Upon customer approval, the components will be replaced and the device will be further tested to full specification.Unrelated to the reported complaint, during visual inspection, the front cover was found cracked and the encoder drive shaft exhibited binding and resistance.Historical complaints were reviewed for service information related to the reported complaint and there was no similar complaint reported for autopulse with serial number (b)(4).
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During patient use, the autopulse platform (sn: (b)(4)) stopped compression following an unknown user advisory message.The platform did not continue with compressions even after it was powered back on.The responding team immediately reverted to manual cpr.According to the reporter, the patient's outcome is not known.There is no known patient consequence reported.
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