(b)(4).During processing of this complaint, attempts were made to obtain complete event, patient and device information.Visual and functional inspections were performed on the returned device.The reported physical property issue (unsmooth area) was confirmed as a tear/leak in the guide wire exit notch was noted.A review of the lot history record identified no manufacturing nonconformities issued to the reported lot that would have contributed to this event.Additionally, a review of the complaint history identified no other similar incidents from this lot.The investigation determined the reported complaint and noted issues appear to be related to operational context.There is no indication of a product quality issue with respects to the design, manufacture or labeling of the device.
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