Investigation results: severity: s1; occurrence: a complaint history check was performed and this is the 1st related complaint for plunger rod difficult to move and the 1st related complaint for foreign matter inside syringe on lot # 5180652.A review of the device history record was completed for batch# 5180652.All inspections were performed per the applicable operations qc specifications.There were zero (0) notifications noted that pertained to the complaint.Customer returned (1) 1cc, 8mm, 31g relion syringe in an open poly bag from lot # 5180652.Customer states that the plunger rod was difficult to move during injection and a red substance was noticed inside the syringe.The syringe was returned with approximately 60 units of a reddish tinged cloudy liquid inside the barrel.This indicates that the sample was able to draw without any defects.The reddish tinge indicates that blood may have been introduced into the syringe during the injection which would not have been acquired during the manufacturing process.Bd was not able to duplicate or confirm the customer¿s indicated failure (fm and plunger difficult to move) as the reddish material would not have been acquired during the manufacturing process.Based on the above, no additional investigation and no capa is required at this time.Complaints received for this device and reported condition will continue to be tracked and trended.Information will be captured on trend reports and monitored monthly.Our business team regularly reviews the collected data for identification of emerging trends.
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