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The system was used for treatment.This case is reportable as a mdr due to the reportable malfunction centrifuge bowl leak/break.Since this reportable malfunction is only associated with the kit, this mdr will only be against the kit.Kit lot f704 was reviewed.There were no non-conformances related to the complaint.This lot met all release requirements.A review of kit lot f704 identified an increase in complaints associated with the centrifuge bowl leak/break complaint category.An investigation has been initiated in response to the increase of centrifuge bowl leak/break complaints observed with kit lot f704.Trends were reviewed for complaint categories, centrifuge bowl leak/break, system error f183.No trends were detected for this complaint category.A kit and data key analysis was conducted for this complaint.The data key was examined, and confirmed that the kit prime was successfully completed.A blood leak alarm was logged into the data key indicating that the operator was testing the leak sensor prior to the start of treatment.The data key confirmed a system error f183 alarm (bowl spin alarm) occurred after the forth cycle of the treatment had begun.Evaluation of the returned kit showed no signs of a blood leak on the outside of the centrifuge bowl.However, the kit evaluation did confirm that the torque required to rotate the top of the bowl was higher than usual.The returned centrifuge bowl was shipped to the bowl supplier for further analysis.The bowl supplier's investigation did determined that there had been a blood leak at the bowl seal due to insufficient bonding between the bowl body and the ceramic seal.The poor bonding between the two components resulted in a centrifuge bowl leak and likely contributed to the system error f183 alarm reported by the customer.A material trace used to build kit lot f704 found no related non-conformances.The device history record review did not identify in any related non-conformances and this kit lot had passed lot release testing.Issue-0299 has been opened to determine if further action is required.Investigation complete.(b)(6).
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