| Model Number |
MMT-751PNAH |
| Health Effect - Clinical Code |
No Consequences Or Impact To Patient (2199)
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| Date of Event |
01/22/2018
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Currently, it is unknown whether or not the device may have caused or contributed to the event.The device has been returned, but not yet evaluated.Further information will follow once the analysis has been completed.No conclusion can be drawn at this time.
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Event or Problem Description
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The customer reported via phone call the insulin pump alarmed motor error.The customer¿s blood glucose level was 150 mg/dl at the time of the incident.The customer stated that the drive support cap was normal and that the insulin pump was not exposed to high magnetic fields.Customer reported a motor position encoder error.The customer was advised to discontinue use of the insulin pump and to revert to the back-up plan.The insulin pump is being replaced and is expected to return for analysis.
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Additional Manufacturer Narrative
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Motor error alarm during rewind due to motor encoder signal out of phase.Unable to perform any tests due to motor error alarm.Drive support cap was inspected and no anomaly was noted.
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Search Alerts/Recalls
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