| Medical Device Problem Codes |
Device Displays Incorrect Message (2591); Communication or Transmission Problem (2896); Fail-Safe Problem (2936)
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| Health Effect - Clinical Code |
No Consequences Or Impact To Patient (2199)
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The pump has not been returned to animas for evaluation.If the device is returned, an evaluation shall be completed and a supplemental report will be filed.No conclusions can be made at this time.
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Event or Problem Description
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On (b)(6) 2018, the reporter contacted animas, alleging a call service alarm (communication) issue.There was no indication that the product caused or contributed to an adverse event.This complaint is being reported because the issue may result in long term cessation of insulin delivery if the user is unable to resolve the alarm.
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Additional Manufacturer Narrative
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Date of submission 28-feb-2018 the device has been returned and evaluated by product analysis on 21-feb-2018 with the following findings: a review of the black box showed call service 052 alarms.The pump powered up with no alarms.The pump was run for 24 hours and no call service alarms were emitted.The call service alarm issue was unable to be duplicated during the investigation.
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Search Alerts/Recalls
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