The scope was returned to olympus for evaluation.A visual inspection of the device found the bending section cover glue/cement at the distal end side of the insertion tube is cracked, chipped and partially missing exposing the bending section assembly threading.In addition, there is a kink/indentation on the bending section next to the damaged bending section cover glue/cement.The scope passed the leak test.A repair/replacement scope was sent to the user facility.The cause of the reported event could not be conclusively determined, however, based on the evaluation results the damaged glue/cement and kink on the bending section are indicative of user handling.The instruction manual provides warning which states, ¿do not strike, hit, or drop the endoscope¿s distal end, insertion tube, bending section, control section, universal cord, video connector, or light guide connector.Also, do not bend, pull, or twist the endoscope¿s distal end, insertion tube, bending section, control section, universal cord, video connector, or light guide connector with excessive force.The endoscope may be damaged and could cause patient injury, burns, bleeding, and/or perforations.It could also cause parts of the endoscope to fall off inside the patient.¿.
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