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As of 08-february-2018 when the complaint analysis was completed, the following additional information was received; 'there was no difficulty removing the product from the hoop.There was no difficulty removing the protective balloon cover.There was no difficulty removing the stylet or any of the sterile packaging components.There were no kinks or other damages noted prior to inserting the product the product into the patient.The device was prepared as specified by the instructions for use.The product look normal when removed from its packaging.The device was properly prepped.The device prep normally (i.E.Maintain negative pressure).The contrast to saline ratio was 50-50.There was no resistance/friction while inserting the balloon through the rotating hemostatic valve.There was no resistance met while advancing the device.There was no excessive torqueing required.The device did not kink in the area of separation.The vessel was calcified and tortuous with 90% stenosis the lesion was not a chronic total occlusion.There was no difficulty advancing the balloon catheter through the vessel.There was no difficulty crossing the lesion.The catheter was not in an acute bend.The balloon inflate normally.The maximum inflation pressure was 22 atm.There was resistance met while withdrawing the device.The product was not separated in one piece and a snare was used to remove the device that was left inside the patient.The patient is in good condition.Product analysis review the observations made during the analysis found the following: the balloon cover was not returned with the product.The stylet was not present when the product was returned for investigation.There were four major kinks observed on the catheter at 90mm, 415mm, 620mm and 895mm from the skive tip.The distal section of the catheter was not returned for analysis.Based on the investigation conducted the complaint (empira - body/shaft - separated during use) could be confirmed.The noted damage (empira - intermediate shaft - shaft separation and empira - hypotube - kinks) does correspond with damage normally associated with this type of complaint.The additional information (received january 16 2018) states that the balloon was inflated to 22atm.This is above the rated burst pressure of 20atm.The ifu states "balloon pressure should not exceed the rated burst pressure".Based on a review of the risk documentation and information available, no updates are required to the risk documentation for the empira device.There is no indication of a potential processing or design failure associated with this complaint.There was no capa, (corrective and preventative action), mrr (material review report) or deviation being generated for this lot, ce1009821 during the manufacturing process that may have contributed to the reported issue.As of 8 february 2018, when the review was completed, there was no other complaint associated with lot number ce1009821, for the as reported failure empira - body/shaft - separated during use.From the information available, there is evidence present to indicate that the device was not used per the directions for use/product label.Additional information received on 16-jan-2018 states that the balloon was inflated to 22atm.This is above the rated burst pressure of 20atm.The ifu states "balloon pressure should not exceed the rated burst pressure".Information printed on the inner and carton labels are accurate.The complaint reported has been assigned a primary as reported classification of empira - body/shaft - separated during use following completion of (b)(4) information review, the primary as analysed classification has been assigned empira - intermediate shaft - shaft separation and the secondary as analysed classification has been assigned empira - hypotube - kinks.Based on the investigation conducted the complaint (empira - body/shaft - separated during use) could be confirmed.The noted damage (empira - intermediate shaft - shaft separation and empira - hypotube - kinks) does correspond with damage normally associated with this type of complaint.The additional information (received january 16 2018) states that the balloon was inflated to 22atm.This is above the rated burst pressure of 20atm.The ifu states "balloon pressure should not exceed the rated burst pressure".The probable root-cause classification assigned to this complaint is undeterminable which is defined as 'review and analysis of all available information fails to indicate a root cause or probable root cause'.The distal portion of this device was not returned for investigation and therefore it was not possible to determine a root cause.Based on the above conclusion, no further escalation or corrective action is required at this time.We will continue to monitor for these complaint types.
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